retailciooutlook

Gaining 360 Degree View of Consumers

Sahal Laher, SVP, Chief Digital & Information Officer, Destination XL Group, Inc. [NASDAQ: DXLG]

The Benefits of Tinkering over Reinvention

Andy Mulcahy, Strategy and Insight Director, IMRG

Why Growth Companies Are Adopting the Flywheel Over the Marketing Funnel

Shahid Nizami, APAC Managing Director, HubSpot [NYSE: HUBS]

Money Ball Retailing

Peter Charness, SVP America's and Global CMO, TXT e-solutions [MI-TXT]

Money Ball Retailing

Great Assortments have to please at least 2 distinct groups. In first place, of course, are the customers who want exactly what they want, when and where they want it.

Three Ways through Retailers Can Step Their Game Up in 2017

Fiona Swerdlow, VP, Research Director, Forrester Research

Three Ways through Retailers Can Step Their Game Up in 2017

This year has been no picnic for retailers. With Thanksgiving weekend upon us, many retailers are in the throes of the holidays and are doing all they can to achieve a strong finish to a

The Changing Landscape of E-commerce and Challenges for CIOs and CMOs

Ajit Sivadasan, VP/GM Global eCommerce, Lenovo

​In a world defined by internet ubiquity, e-commerce, is arguably the most impactful and transformative business model we have witnessed in over a 100+ years.

Making Sense of the MarTech Mess

Brittany Feinson, VP, Communications, Marriott International [NASDAQ:MAR]

Making Sense of the MarTech Mess

It’s Monday morning, I login to my email, I already have 20 messages awaiting my attention, and the day is only just beginning.

Technology Innovation Shaping Retail Businesses of Tomorrow

Alistair Venn, Managing Director, Menulog Group

Technology Innovation Shaping Retail Businesses of Tomorrow

Technology innovation is not only driving a better customer experience, but is making it easier for retailers to manage business operations.

Leveraging Technology to Enhance Guest Experience

Kathy Tan Mayor, SVP & CMO, Carnival Cruise Line

Leveraging Technology to Enhance Guest Experience

Technology gives us marketers degrees of freedom to not only do things better, but also do better things.

Measuring Success in Omni- Channel Customer Experiences

Alice Sesay Pope, Sr. VP, Head of Contact Center & Customer Experience Officer, First Horizon National Corporation [NYSE: FHN]

Measuring Success in Omni- Channel Customer Experiences

Business Wire estimates that the digital transformation market will grow from $148.04 billion in 2015 to $392.15 billion by 2021.

Driving Innovation and Leveraging Stores as a Competitive Advantage

Edward Park, SVP, Head of Retail, Digital, Allocations, Wholesale Operations (North America), GUESS? Inc.

Driving Innovation and Leveraging Stores as a Competitive Advantage

The challenge facing retail today is transforming stores to connect that invaluable hub of experience.

Mobisoft: Streamlining B2B E-Commerce at Fingertips

Matan Holander, VP Business Development

Mobisoft: Streamlining B2B E-Commerce at Fingertips

Business-to-business (B2B) e-commerce has evolved at multiple levels. Evidently, understanding the unique purchasing preferences of the modern day buyers have become increasingly critical to the long-term growth of B2B merchants.

Drive Sales the Data Way

Pete Zaballos, CTO, SPS Commerce [NasdaqGS-SPSC]

Drive Sales the Data Way

Remember when “knowing your customer” was limited to these two metrics? We had no way of knowing then just how important data would become in today’s digital retail environment.

Data Driven Automated Approach to Market Promotional Sales

Sudhir Vallamkondu, VP, iCrossing

Stores that have retail locations (Grocery, Home Improvement, Department stores etc.) have recurring promotional sales.

Empowering Consumers in the Retail Space

Steve Rempel, CIO, Rite Aid

Empowering Consumers in the Retail Space

Many will tell you that today’s consumer is more powerful than ever, thanks to the personal mobile computers we have in our pockets, our homes and even our cars.

The Future of Cashless Banking

Savio Thattil, CIO & SVP of Technology, Sephora Americas

The Future of Cashless Banking

With the decrease in cash use, the increase in financial literacy and the development of technology, payment system shave become even more important today.

Technology Changes to Supply Chains Demand Good Leadership

Kevin Glynn, VP and CIO, DSC Logistics

Technology Changes to Supply Chains Demand Good Leadership

Our work in supply chain is changing rapidly as we implement new technology. Our leadership challenge as CIOs and IT leaders is not only to describe what the new technology will do.

POS Systems Can Now Become Artificial Intelligence Weapons

Lucas E. Wall, CEO, ROI Checker

POS Systems Can Now Become Artificial Intelligence Weapons

In recent years we have seen significant scientific contributions to the field of human influence, which studies how the people we know and interact with influence the decisions we make.

AI and it's Place in E-Commerce

Anna Cole, Director of E-Commerce Operations, User Experience and Merchandising, Carhartt

AI and it's Place in E-Commerce

It was hard to believe that a machine could out-think a genius like Kasparov.