retailciooutlook

The Emerging Role of an eCommerce CIO

Nicholas Pendrous, CIO, Dotcom Distribution

Augmenting POS with New, Innovative Digital Technologies

Steve Methvin, VP of Ecommerce and Retail Technology, Bozzuto’s

Measuring Success in Omni- Channel Customer Experiences

Alice Sesay Pope, Sr. VP, Head of Contact Center & Customer Experience Officer, First Horizon National Corporation [NYSE: FHN]

Retail Trend Driven Principles- Streamlining Consumer-Retailer Relationships

Joseph Biffar, Director, Loss Prevention & Security, Chico's FAS

Driving Transformative, Data-Driven Thinking

Shubham Mehrish, Vice President, Mars

Driving Transformative, Data-Driven Thinking

Analytics is one of the important cogs in our Mars digital engine to help drive our digital transformation at 100x speed.

Evolution of Information Technology

Joe Sheridan, Corporate Director of IT & CIO, Soave Enterprises

Evolution of Information Technology

Informational Technology is a massively evolving and dynamic sector. Technology has permeated to every strata of the society and is playing pivotal role in shaping social dynamics.

The Future of Marketing: Creating 3-Dimensional Customer Profiles in an IoT Frenzied World

Jeanine Banks, EVP, Global Products & Solutions, Axway

Customers are digitally tethered to mobile applications, social media platforms and websites, resulting in massive volumes of data.

Data Analytics to Achieve Productive Outcomes

Todd Simpson, CIO, FDA

Data Analytics to Achieve Productive Outcomes

The U.S. Food and Drug Administration (FDA) regulates foods, drugs, biologics, medical devices, cosmetics, dietary supplements, tobacco products, electronic products and more.

Travel Centers Digitalized

Michael Rodgers, Chief Strategy & Information Officer, Pilot Flying J

Travel Centers Digitalized

It is about converting the potential customers into loyal customers, by ensuring we provide best utility and benefits for customers.

Fuel growth, value and customer loyalty with a personalized shopping experience

Angela Gearhart, Vice President Brand Experience, Sleep Number

Fuel growth, value and customer loyalty with a personalized shopping experience

The Customer Experience Challenge: Four Steps IT Operations Can Take to Solve It

Bill Talbot, VP, Solution & Product Marketing, CA Technologies

The Customer Experience Challenge: Four Steps IT Operations Can Take to Solve It

Analytics can also support the behind-the-scenes work of your IT operations and development teams.

Lessons Learned from a Barber

Bruce Valk, CIO & VP, Silver Star Brands

Lessons Learned from a Barber

Emotional Quotient (EQ) is a way to measure how a person recognizes his or her own emotions and other people's emotions.

Mobisoft: Streamlining B2B E-Commerce at Fingertips

Matan Holander, VP Business Development

Mobisoft: Streamlining B2B E-Commerce at Fingertips

Business-to-business (B2B) e-commerce has evolved at multiple levels. Evidently, understanding the unique purchasing preferences of the modern day buyers have become increasingly critical to the long-term growth of B2B merchants.

Top 6 Retail Analytics Trends of 2017

Jeff Huckaby, Segment Director, Retail and Consumer Goods, Tableau Software [NASDAQ: DATA]

Top 6 Retail Analytics Trends of 2017

Business intelligence norms are evolving across the retail industry, and leading retailers are prioritizing analytics initiatives as a result.

Technology: The Catalyst for Retailers' Success

Ryan Abood, CEO, Gourmet Gift Baskets

Reporting and analytics are a fundamental necessity of running a business today.

Money Ball Retailing

Peter Charness, SVP America's and Global CMO, TXT e-solutions [MI-TXT]

Money Ball Retailing

Great Assortments have to please at least 2 distinct groups. In first place, of course, are the customers who want exactly what they want, when and where they want it.

The 360-Degree View Must Be Definitive

Lauren Freedman, SVP Digital Strategy/Chief Merchant, Astound Commerce

The 360-Degree View Must Be Definitive

The competitive landscape is challenging and knowing one’s customer may be more important than ever before.

Why Gamification for Retail is a Powerful Tool for Connecting with Millennials

Anand Shaw, Cofounder, Inventrik Pte Ltd

Why Gamification for Retail is a Powerful Tool for Connecting with Millennials

In the age of smart-phones, social media and connected devices; keeping millennials engaged has become more difficult than ever before, especially for retailers.

Role of Augmented Reality in Retail

Rekha (Sasirekha) Ramesh, SVP, Global Head of IT & Digital Strategy, Daymon Worldwide

Role of Augmented Reality in Retail

The success of Pokémon GO brought Augmented Reality to the center stage and provided retailers a platform to reach its consumers in many creative ways.

The Realization that Online is Where the Future Is

Reid Greenberg, SVP, Kantar Retail

The Realization that Online is Where the Future Is

The good news is, there are a lot of shiny things to ignore and focus on the leading trends that seem to be valid for commanding attention for the foreseeable future.