Retail CIO Outlook Weekly Brief
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David Marcotte, Senior Vice President, Kantar Consulting
Joseph Biffar, Director, Loss Prevention & Security, Chico's FAS
Richard Heyman, Principal, Retail Digital Strategy and Former CIO, Gordmans Stores
In the late 1980s, I was leading the technology efforts at a regional grocery chain when the alarms sounded.
Mark Digman, CMO, ROI Revolution
Of all the digital marketing avenues available to the modern retailer, paid search provides opportunity for scalable, ROI-driven campaigns like few others.
Justin Honaman, VP & GM, PRGX
Amazon did not take over the entire Retail world. Apple Pay did not eliminate the cash equation in retail stores. Drones are not yet delivering product to our homes.
Mohan Krishnaraj, Global Head of User Experience at HARMAN, a Samsung company
The future of designing for Zero UI requires a more comprehensive look at, well, the human experience.
William Morrell, CTO, Aptaris
Knowing consumers’ purchasing habits, how they prefer to shop, when and why are critical to profitability and growth.
Nicholas Pendrous, CIO, Dotcom Distribution
The role of an e-commerce third party logistics (3PL) has been trending much closer to the consumer.
Jeanine Banks, EVP, Global Products & Solutions, Axway
Customers are digitally tethered to mobile applications, social media platforms and websites, resulting in massive volumes of data.
Mark Horbal, CIO, SVP-IT, EVP Corporate Vision and Innovation, SpringBIG
In the simplest terms, the fundamental objective of any retail enterprise is to sell as many products as possible.
Matan Holander, VP Business Development
Business-to-business (B2B) e-commerce has evolved at multiple levels. Evidently, understanding the unique purchasing preferences of the modern day buyers have become increasingly critical to the long-term growth of B2B merchants.
Douglas Duncan, CIO, Columbia Insurance Group
If there is one thing that has been a core function of IT shops large and small over the years, it is the delivery of service.
Steve Holland, Chief Technology and Digital Officer (CTO/CDO), 7-Eleven
At 7-Eleven, convenience is our business. We know that in order to create a convenient environment for customers, it’s crucial that every part of our operation runs smoothly.
Vish Ganapathy, VP, Partner, IBM Industry Academy Member for Consumer Industries
Retailers are facing increased pressure from competitors abroad, traditional manufacturer brands going direct, and new business models from digitally native startups.
David Adams, Director, Business Intelligence and Project Management, Unyson
When it comes to business lack of information leads to decisions based on guesswork or rules of thumb. This, in turn, can cost your company money and customer goodwill.
Ian Pattison, Head of Retail Architecture, Google Cloud UK
Cloud can help unite and analyse various datasets to help brands evaluate sourcing decisions quickly and easily, with meaningful real-time inputs.
Dr. mark Chrystal, Chief Analytics Officer at rue21
Compared with prior industrial revolutions, the pace of innovation is exponential and impacting every industry around the globe, rather than the linear and slower-paced change seen previously.
Rob Schmults, SVP, eCommerce & CRM, Talbots
I worry a lot when you staple those words to almost anything. For many retailers it makes it seem so daunting as to provoke paralysis.
