retailciooutlook

Getting Better Insight Into the Competitive Retail Sector With Data Analytics

Alexandra Gray, Head of Research, Mirvac [ASX: MGR]

Bringing the Power of Lithium-Ion for IoT and Edge Computing Applications through APC Smart-UPS

Pankaj Sharma, Senior Vice President, Home & Business Networks, Schneider Electric

Retail Is Detail They Say

Stuart Freer, Chief Digital Officer, MECCA Brands

The 360-Degree View Must Be Definitive

Lauren Freedman, SVP Digital Strategy/Chief Merchant, Astound Commerce

The Business Reality of Virtual Reality

Vinod Subramanyam, AVP & Head - Digital Experiences at Brillio

The Business Reality of Virtual Reality

AR/VR technology offers a doorway into a new way of shopping. The Solomomo Smart Mirror allows users to try on makeup via an augmented reality layered mirror.

Why Growth Companies Are Adopting the Flywheel Over the Marketing Funnel

Shahid Nizami, APAC Managing Director, HubSpot [NYSE: HUBS]

Why Growth Companies Are Adopting the Flywheel Over the Marketing Funnel

That's why companies need to prioritize their customers and do more than just grow — they need to grow better.

E-commerce for Beginners

Ryan King, CIO, Power Solutions International

Manufacturing “business to business” e-commerce websites are for most organizations mediocre or produce very little traffic and revenue. However; you will be surprised.

Business-to-Business Payments at a Crossroad

Guy R. Berg, Vice President Payments, Standards and Outreach Group at Federal Reserve Bank of Minneapolis

Business-to-Business Payments at a Crossroad

Banks, corporations and their supporting payment processors are at a crossroad for enabling the mass connectivity necessary to support Business to Business (B2B) electronic payments,

The Phygital Frontier

Lockie Andrews, CIO/CDO, UNTUCKit

The Phygital Frontier

The retail industry has been slow to unite physical and digital (“phygital”) channels. COVID-19 accelerated digital and eCommerce adoption by at least ten years, causing supply

CX Strategies: A Shot In The Dark?

Waves Mowatt-Kane, Director, Customer Experience, Amtrak

CX Strategies: A Shot In The Dark?

Empathy is the first tenet of Design Thinking. Using empathy is your opportunity to seek a deeper understanding of your customer.

Empowering Consumers in the Retail Space

Steve Rempel, CIO, Rite Aid

Empowering Consumers in the Retail Space

Many will tell you that today’s consumer is more powerful than ever, thanks to the personal mobile computers we have in our pockets, our homes and even our cars.

Why are Ecommerce Teams and Stores Teams Misaligned to the Desires of their Target Consumer?

Richie Proud, Vice President Merchandise Planning, Allocation, and Product Insights, Groupe Dynamite

Why are Ecommerce Teams and Stores Teams Misaligned to the Desires of their Target Consumer?

E-commerce provides brands with the platform to take a stance, share their story, and create a stimulating brand senses experience - one that will determine whether a new customer walks into the physical location.

Mobisoft: Streamlining B2B E-Commerce at Fingertips

Matan Holander, VP Business Development

Mobisoft: Streamlining B2B E-Commerce at Fingertips

Business-to-business (B2B) e-commerce has evolved at multiple levels. Evidently, understanding the unique purchasing preferences of the modern day buyers have become increasingly critical to the long-term growth of B2B merchants.

Transforming Our Customer Experience through an Omni-channel Lens

Gary Aliff, Senior Director, Salesforce Practice and Delivery Lead, Gap Inc. [NYSE:GPS]

Transforming Our Customer Experience through an Omni-channel Lens

Data driven, product focused, customer obsessed. This is what we at Gap Inc. aspire, in providing customer service in our contact centers.

Journey from Intelligent Automation (IA) to Artificial Intelligence (AI)

Sanjay Choubey, VP-IT, Briggs & Stratton

A leaders in business or IT, automation has always been understood as an approach to manage cost and increase operational efficiency.

The Digital Makeover of Retail

Jennifer Sherman, SVP, Product and Strategy, Kibo

The Digital Makeover of Retail

Today’s retail software has become very good at providing detailed online order history that can provide merchandising suggestions for the customer’s next visit.

How Becoming Truly Omni- Channel Supports the Customer

Joe Megibow, CEO, Purple

How Becoming Truly Omni- Channel Supports the Customer

Cloud is similar to a data center. However, not many understand what it actually consists of.

Securing the Future of Retail Management

Joe Bobko, Vice President of Transportation, Boxed

Securing the Future of Retail Management

Fortunately, we are in a stage where robotics and automation, irrespective of industries, are more a help in complementing the existing labor.

Technology Changes to Supply Chains Demand Good Leadership

Kevin Glynn, VP and CIO, DSC Logistics

Technology Changes to Supply Chains Demand Good Leadership

Our work in supply chain is changing rapidly as we implement new technology. Our leadership challenge as CIOs and IT leaders is not only to describe what the new technology will do.

Transformative Retail Banking

Sangy Vatsa, EVP & CIO, Comerica Bank [NYSE: CMA]

Transformative Retail Banking

Our Bank is known for raising customer expectations by offering customer-rich products and services. Fast maturing and adoption of digital technologies in everyday use is further elevating those expectations for our customers and our colleagues.