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Why Artificial Intelligence Will Empower the CIO

Gregory B Morrison, SVP & CIO, Cox Enterprises

The Boundaries have Vanished

Michael Adams, VP of IT, MarineMax

Transforming Businesses with Latest Technologies

Andy Weir, Executive General Manager, Bankwest Technology & Transformation

Leveraging POS Systems to Enhance Customer Experiences in Retail

Bernie Winter, Director of Point-of-Sale Systems, Tops Friendly Markets And Mike Metz, Vice President of Information Technology, Tops Friendly Markets

Leveraging POS Systems to Enhance Customer Experiences in Retail

From simple manned checkout lanes to self-checkout, electronic payments enabled by POS, to mobile payment, today everything is interchangeable and interconnected.

Six Effective Ways to Manage IT Organization

Aashish Chandra, CTO, Digital Transformation Leader, Tata Consultancy Services [NSE-TCS.NS]

Six Effective Ways to Manage IT Organization

In today’s disruptive digital economy, the pace of change is at its peak and it has only just taken off.

Building Technology Powered Lifestyle Brands: Changing Role of a CIO in Retail

Anishiya Taneja, CIO, Serena & Lily

Change is occurring within industries and making odd bedfellows through the Internet of Things (IoT).

Beyond the Sales Cycle: Building a Customer-Centric Enterprise with CRM

Michelle Rydman, Senior Product Manager, Infor

Beyond the Sales Cycle: Building a Customer-Centric Enterprise with CRM

Somewhere along the way, CRM lost its focus. The systems originally named after the customer relationship gradually morphed into management reporting tools.

The New Value Case for Mobile Apps: A Foundation for Immersive Commerce

Dave Nickens, Mobile Director, Build.com

The New Value Case for Mobile Apps: A Foundation for Immersive Commerce

​Over the last several years there has been much debate around Mobile Apps.

Retail Trend Driven Principles- Streamlining Consumer-Retailer Relationships

Joseph Biffar, Director, Loss Prevention & Security, Chico's FAS

Retail Trend Driven Principles- Streamlining Consumer-Retailer Relationships

It’s no longer just about being in stores and catching shoplifters; it’s about a holistic asset protection approach.

Business-to-Business Payments at a Crossroad

Guy R. Berg, Vice President Payments, Standards and Outreach Group at Federal Reserve Bank of Minneapolis

Business-to-Business Payments at a Crossroad

Banks, corporations and their supporting payment processors are at a crossroad for enabling the mass connectivity necessary to support Business to Business (B2B) electronic payments, invoicing and remittance information exchange.

Enabling Technology Driven Business Transformation

Paul Scorza, CIO, Ahold USA, Inc.

Enabling Technology Driven Business Transformation

Over the past couple of years, there has been a shift in the role of the CIO at Ahold USA. Until recently, the role of the CIO, and IT in general, had been viewed as a support function.

Mobisoft: Streamlining B2B E-Commerce at Fingertips

Matan Holander, VP Business Development

Mobisoft: Streamlining B2B E-Commerce at Fingertips

Business-to-business (B2B) e-commerce has evolved at multiple levels. Evidently, understanding the unique purchasing preferences of the modern day buyers have become increasingly critical to the long-term growth of B2B merchants.

Commerce to Be a Game Changer for Shoppers

Don Scheibenreif, VP-Distinguished Analyst, Gartner

Commerce to Be a Game Changer for Shoppers

Commerce leaders have made online transactions efficient and customer friendly.

It Is Not About Technology, It Is About People

Bruce Valk, CIO & VP, Silver Star Brands

While having a high IQ will definitely offer advantages, EQ is a more necessary component not only to have a happy life, but also a positive impact on your career.

Taking AI the Last Mile in Retail The Key to Unlocking Insights that AI Provides

Tim Collins, President, Aimia's Intelligent Shopper Solutions

Taking AI the Last Mile in Retail The Key to Unlocking Insights that AI Provides

Artificial Intelligence and machine learning provide insights at a level of granularity and speed that we would not have dreamed of even five years ago.

Disrupting the Retail Customer Experience

Hilary Hahn, VP, Customer Experience Innovation, Sykes Enterprises, Incorporated

Disrupting the Retail Customer Experience

AI is fueling the best retail experiences. It is the backbone for support and sales agents to tailor the best responses expediently, that solve issues or complete sales.

Redefining Retail Industry with IoT and Big Data

Douglas Turk, Chief Marketing Officer, JLT Speciality

Redefining Retail Industry with IoT and Big Data

The retail insurance broking industry is facing an onslaught of new technologies with a promise of transformational change and value creation.

Redesigning Supply Chain and Logistics with Simulation

Benoit Montreuil, Professor in ISYE School, Coca- Cola Chair in Material Handling and Distribution

Redesigning Supply Chain and Logistics with Simulation

Simulation assists organizations in assessing the state, performance, anomalies, opportunities and risks of current and proposed supply chains and logistic systems.

Top Retail Trends to Watch in 2016

Justin Honaman, VP & GM, PRGX

Top Retail Trends to Watch in 2016

Amazon did not take over the entire Retail world. Apple Pay did not eliminate the cash equation in retail stores. Drones are not yet delivering product to our homes.