retailciooutlook

"Embracing Social Media to Enhance the Customer Experience"

Jim McCann, Founder and CEO, 1-800-Flowers.com

Digital in Retail: The Three Steps to Maturity

Paul Conder, Vice President, CX, CallisonRTKL

Customer Focus is the First Priority

Jennifer Rademacher, CIO, Fathead

Why are Ecommerce Teams and Stores Teams Misaligned to the Desires of their Target Consumer?

Richie Proud, Vice President Merchandise Planning, Allocation, and Product Insights, Groupe Dynamite

Why are Ecommerce Teams and Stores Teams Misaligned to the Desires of their Target Consumer?

E-commerce provides brands with the platform to take a stance, share their story, and create a stimulating brand senses experience - one that will determine whether a new customer walks into

Resetting the CIO's Role for Smart, Digital Retail

John Kenwood, VP, Capgemini [Euronext: CAP] And Charlie Li, EVP-Chief Cloud Officer, Capgemini [Euronext: CAP]

Resetting the CIO's Role for Smart, Digital Retail

The great retail renaissance is underway, enlightened by digital, enabled by the cloud and enriched by an endless sea of data.

The Social Drive of Retail

Gene Ku, Chairman, Mobovida, LLC

Consumer tastes are as fickle as ever and styles change with seemingly every Instagram personality or YouTube celebrity touting new wares from different brands.

Journey from Intelligent Automation (IA) to Artificial Intelligence (AI)

Sanjay Choubey, VP-IT, Briggs & Stratton

Journey from Intelligent Automation (IA) to Artificial Intelligence (AI)

A leaders in business or IT, automation has always been understood as an approach to manage cost and increase operational efficiency.

The Transformative Role of Software for Payments: Synergies, Opportunities and the Retail Experience

Amy Zirkle, Ex Vice President, Industry Affairs, Electronic Transactions Association

The Transformative Role of Software for Payments: Synergies, Opportunities and the Retail Experience

There are few industries yet untouched by the tidal wave of technological innovation.

Transforming Retail with Social, Mobile and Analytics

Michael Mothner, CEO, Wpromote

Transforming Retail with Social, Mobile and Analytics

A holistic 360 degree view of the customer requires insight into the marketing data.

Money Ball Retailing

Peter Charness, SVP America's and Global CMO, TXT e-solutions [MI-TXT]

Money Ball Retailing

Great Assortments have to please at least 2 distinct groups. In first place, of course, are the customers who want exactly what they want, when and where they want it.

George P Johnson: Creating Undying Consumer Experience

Scott Kellner, VP, Marketing, George P. Johnson Experience Marketing

George P Johnson: Creating Undying Consumer Experience

When I came to marketing automation world, few companies provided marketing automation software platform.

Mobisoft: Streamlining B2B E-Commerce at Fingertips

Matan Holander, VP Business Development

Mobisoft: Streamlining B2B E-Commerce at Fingertips

Business-to-business (B2B) e-commerce has evolved at multiple levels. Evidently, understanding the unique purchasing preferences of the modern day buyers have become increasingly critical to the long-term growth of B2B merchants.

Digital Technology Transformation

April Butterfield, Senior Director of Technology, Jabil And Gary Cantrell, CIO & SVP Information Technology, Jabil

Digital Technology Transformation

Thanks to technology and the evolving digital economy, consumers have better access to goods and services than ever before.

The Business Reality of Virtual Reality

Vinod Subramanyam, AVP & Head - Digital Experiences at Brillio

AR/VR technology offers a doorway into a new way of shopping. The Solomomo Smart Mirror allows users to try on makeup via an augmented reality layered mirror.

Challenges for Retailers in Today's Technophile Market

Robin Copland, VP-Retail, Americas, ThoughtWorks

Challenges for Retailers in Today's Technophile Market

Expectations of digitally enabled consumers will continue to accelerate at a pace that few retailers are prepared to address.

5 Tips To Make Sure Your Business Opens As Scheduled With Right Permits In Hand

Scot Ferraro, Director, Wolters Kluwer’s CT Corporation [FWB:WOSB]

5 Tips To Make Sure Your Business Opens As Scheduled With Right Permits In Hand

A national phone carrier ran into a big problem as it opened a slew of storefronts in shopping centers across the country.

Revving the Tech-ometer

Keith Crerar, Executive VP, TradeRev

Revving the Tech-ometer

Technology is significantly changing the way dealers approach vehicle acquisition, inventory, remarketing and sales.

Technology- The Third Facet of Guest experience

John De Angelis, CIO, The Star Entertainment Group [ASX: SGR]

Technology- The Third Facet of Guest experience

The most significant change over the past 5 years has been the role of technology in guest experience, enhancing our ability to deliver personalised and thrilling moments at scale.

Today's Retailing Requires Advanced Technology

Britt Dayton, Director, Deloitte

Today's Retailing Requires Advanced Technology

The rise in omni-channel retailing is the industry’s response to consumer expectations for a consistent experience across physical stores and digital shopping platforms.