Retail CIO Outlook Weekly Brief
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Nick Burton, Vice President Digital Development, Avon
Dr. Mark Chrystal, Chief Analytics Officer at rue21 & Co-Founder, MachineCore, Inc.
Vlad Yakubson, Head of Retail, yd
With such an unprecedented 2020 year, the retail landscape has been in the spotlight more than ever. A year of disruptions where the term “strategy” was replaced with “pivot” as the
Matt Mobley, EVP, CTO, Merkle
Consumer identity and experience should cross all organizational boundaries: brand, Line of Business, or channel and media teams.
Andrew Wilson, CIO, Accenture
Only a few decades ago, it would have been inconceivable for employees to collaborate in real time across continents.
Shekhar Chhajer, CIO, Southeast Asia, India and CoC Sales Overseas, Mercedes Benz
Real estate is another industry which can immensely benefit as investments made by home buyers are huge.
Rich Lim, Digital Creative Strategist, Geometry Global Seoul
By providing the user an endless choice of instagramable selfies, retailers created a stage for their actor to star in and broadcast their brand story.
Geoffrey Fry, Global VP of Supply Chain, Cree Lighting
Collaboration is strength during any time of scarcity, and some of the most powerful constituents with whom you can collaborate are your suppliers. If you have strategically
Colin Boyd, VP and CIO, Joy Global [NYSE-JOY]
If we look back over the past two or three decades, the growth in digital data has been driven by the spread of transactional IT systems.
Mohan Krishnaraj, Global Head of User Experience at HARMAN, a Samsung company
The future of designing for Zero UI requires a more comprehensive look at, well, the human experience.
Matan Holander, VP Business Development
Business-to-business (B2B) e-commerce has evolved at multiple levels. Evidently, understanding the unique purchasing preferences of the modern day buyers have become increasingly critical to the long-term growth of B2B merchants.
Waves Mowatt-Kane, Director, Customer Experience, Amtrak
Empathy is the first tenet of Design Thinking. Using empathy is your opportunity to seek a deeper understanding of your customer.
Rajkumar Bondugula, Ph.D., Principal Data Scientist / Sr. Director, Equifax and Former Data Scientist, The Home Depot
Sentiment analysis is important because studies have shown that accurately measured sentiment correlates with future sales.
David Kerr, CEO, Octiv
Making connections between sales and marketing teams can be challenging, but when teams are committed, an entire organization can benefit.
Martin Ros, SVP & Head of Intelligent Packaging, Stora Enso [HEL: STERV
Customers can also interact with the RFID tag using their smartphone to verify their packages are un-tampered-with, building trust with the retailer
Marissa Tarleton, CMO, RetailMeNot, Inc
Consumers love to shop. However, the means and methods in which they find what they want continue to evolve.
Richie Proud, Vice President Merchandise Planning, Allocation, and Product Insights, Groupe Dynamite
E-commerce provides brands with the platform to take a stance, share their story, and create a stimulating brand senses experience - one that will determine whether a new customer walks into the physical location.
Michael Wilburn, Senior Director, Global CRM Technology at Ancestry
What is preventing organizations from truly optimizing their 360-degree view of the customer? I’ll give you a hint - it’s not technology.
