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Retail Trend Driven Principles- Streamlining Consumer-Retailer Relationships

Joseph Biffar, Director, Loss Prevention & Security, Chico's FAS

5 Lessons Healthcare Can Learn from Refined Logistics Models

Stephen Downey, Senior VP, Healthcare & Electronics, GEODIS

It Is Not About Technology, It Is About People

Bruce Valk, CIO & VP, Silver Star Brands

It Is Not About Technology, It Is About People

While having a high IQ will definitely offer advantages, EQ is a more necessary component not only to have a happy life, but also a positive impact on your career.

In the e-commerce environment, change is the only constant.

Joseph Santamaria, CIO, PSEG [NYSE: PEG]

In the e-commerce environment, change is the only constant.

Domino’s Pizza Enterprises Limited entered the e-commerce space well over a decade ago and we were early adopters in terms of competitors in the Quick Service Restaurant (QSR)

Driving Consumer Experience through Intuitive Technology

Charlie Cole, Chief Digital Officer, VP, TUMI

It’s easy to overcomplicate. Ultimately retail is divided by two lowest common denominators of data–at the product level and at the customer level.

Beyond the Sales Cycle: Building a Customer-Centric Enterprise with CRM

Michelle Rydman, Senior Product Manager, Infor

Beyond the Sales Cycle: Building a Customer-Centric Enterprise with CRM

Somewhere along the way, CRM lost its focus. The systems originally named after the customer relationship gradually morphed into management reporting tools.

Retail Success Requires Boosting Operational Efficiency

Nick East, CEO, Zynstra

Retail Success Requires Boosting Operational Efficiency

To deploy at scale, management and operational processes need to be automated to reduce cost and risk.

Three Ways through Retailers Can Step Their Game Up in 2017

Fiona Swerdlow, VP, Research Director, Forrester Research

Three Ways through Retailers Can Step Their Game Up in 2017

This year has been no picnic for retailers. With Thanksgiving weekend upon us, many retailers are in the throes of the holidays and are doing all they can to achieve a strong finish to a

Leveraging Technology to Enhance Guest Experience

Kathy Tan Mayor, SVP & CMO, Carnival Cruise Line

Leveraging Technology to Enhance Guest Experience

Technology gives us marketers degrees of freedom to not only do things better, but also do better things.

The Evolution of Technology for E-commerce

Robert Killory, Chief Innovation Officer, 3CLogic

The Evolution of Technology for E-commerce

Data from every channel should be aggregated and organized in order to garner key business intelligence across channels and specific to each channel.

Mobisoft: Streamlining B2B E-Commerce at Fingertips

Matan Holander, VP Business Development

Mobisoft: Streamlining B2B E-Commerce at Fingertips

Business-to-business (B2B) e-commerce has evolved at multiple levels. Evidently, understanding the unique purchasing preferences of the modern day buyers have become increasingly critical to the long-term growth of B2B merchants.

CX Strategies: A Shot In The Dark?

Waves Mowatt-Kane, Director, Customer Experience, Amtrak

CX Strategies: A Shot In The Dark?

Empathy is the first tenet of Design Thinking. Using empathy is your opportunity to seek a deeper understanding of your customer.

Empowering Consumers in the Retail Space

Steve Rempel, CIO, Rite Aid

Many will tell you that today’s consumer is more powerful than ever, thanks to the personal mobile computers we have in our pockets, our homes and even our cars.

Local Foodmarket Retailers Transforming the Payment Experience

Steve Methvin, VP of Ecommerce and Retail Technology, Bozzuto’s

Local Foodmarket Retailers Transforming the Payment Experience

Technology influences the balance between store (paid) and customer (free) labor in the transaction processes.

Transforming Merchandise Industry with New Market Possibilities

Antonio Sciuto, EVP & Chief Marketing Officer North America, Nestlé

Transforming Merchandise Industry with New Market Possibilities

Business today is a heaving landscape across which we have never traveled.

Getting Better Insight Into the Competitive Retail Sector With Data Analytics

Alexandra Gray, Head of Research, Mirvac [ASX: MGR]

Getting Better Insight Into the Competitive Retail Sector With Data Analytics

The availability of reliable expenditure data at a category level has been a step change in gauging the underlying spending patterns of our customers.

Danger Ahead for C Level in Digital Commerce and Job Role Ambiguity

Alan Royal, Head of Technology Innovation and Business Transformation, Strategy CIO

Danger Ahead for C Level in Digital Commerce and Job Role Ambiguity

IT project failure rates today still are in excess of 40 percent.

AI becomes "Personal"

Sherif Mityas, CIO & CSO, TGI Fridays

AI becomes

Imagine it’s Thursday night, the kids have soccer practice and you’re always looking for a place to pick-up dinner on the way home.