Retail CIO Outlook Weekly Brief
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Jean-Francois Bessiron, VP Goods International, Groupon [NASDAQ: GRPN]
Earl Newsome, CIO, Praxair, Inc.
One trend is electronic notification of milestones during the product delivery cycle giving customers access to accurate location information.
Kathy Tan Mayor, SVP & CMO, Carnival Cruise Line
Technology gives us marketers degrees of freedom to not only do things better, but also do better things.
Aashish Chandra, CTO, Digital Transformation Leader, Tata Consultancy Services [NSE-TCS.NS]
In today’s disruptive digital economy, the pace of change is at its peak and it has only just taken off.
Mark Horbal, CIO & CTO, SpringBIG
Your POS is your workhorse. It sees every transaction in every store.
Mo Dastagir, CIO, Cresco Labs
Mo Dastagir is currently working as a CIO in Cresco Labs, which is one of the top three cannabis companies in the U.S. He joined the company in 2019 when it was trying to expand its
Steven Van Wyk, CIO/COO, The PNC Financial Services Group
The model is based on a service-oriented architecture that defines the standard business capabilities that make up a bank- such as payments, loan offerings.
Hui Wu-Curtis, Sr. Director, Customer Care Strategy-Global, Choice Hotels International
The role of contact centers are often diminished due to the volume of interaction it handles in comparison to websites.
Advait Kulkarni, IT Director, Cetera Financial Group
By 2020, it is estimated that the value of e-commerce sales will have topped $4 Trillion.
Matan Holander, VP Business Development
Business-to-business (B2B) e-commerce has evolved at multiple levels. Evidently, understanding the unique purchasing preferences of the modern day buyers have become increasingly critical to the long-term growth of B2B merchants.
Emily Culp, CMO, Keds USA
It’s imperative that consumer data and insights are used to inform everything that a brand does to create better consumer experiences.
Nick Burton, Vice President Digital Development, Avon
Companies are standing on the precipice of technological revolutions every. Single. Day. Coupled with an increasing need to understand workforces and customers, balancing human connection with convenience is a real corporate conundrum.
Joseph Santamaria, CIO, PSEG [NYSE: PEG]
Domino’s Pizza Enterprises Limited entered the e-commerce space well over a decade ago and we were early adopters in terms of competitors in the Quick Service Restaurant (QSR) industry globally, and especially in Australia.
Jozo Džakula, CIO, Konzum
Since connectivity became omnipresent, technology companies are seeking a way to connect everything to the Internet.
Vish Ganapathy, VP, Partner, IBM Industry Academy Member for Consumer Industries
Retailers are facing increased pressure from competitors abroad, traditional manufacturer brands going direct, and new business models from digitally native startups.
Stephanie Miller, Director of Labor and Employee Relations, Lowe's Companies, Inc.
Key to a sound investigation process is solid record keeping.
Dave Fletcher, Founder and Executive Director, The Mechanism
I am a designer who decided to shift gears from traditional advertising and branding to the early days of websites in 1995.
