retailciooutlook

How AI and Data will Help CMOs Put Customers at the Forefront

Jess O’Reilly, Regional Vice President, Marketing Cloud, Asia, Salesforce

Infusing Analytics into Physical Retail Stores

Brandon Schulz, Director, Retail Vertical, Luxoft [NYSE:LXFT]

Gaining 360 Degree View of Consumers

Sahal Laher, SVP, Chief Digital & Information Officer, Destination XL Group, Inc. [NASDAQ: DXLG]

The Realization that Online is Where the Future Is

Reid Greenberg, SVP, Kantar Retail

Hybrid Cloud Opens the Door to Retailer's Digital Transformation

Vish Ganapathy, VP, Partner, IBM Industry Academy Member for Consumer Industries

Hybrid Cloud Opens the Door to Retailer's Digital Transformation

Retailers are facing increased pressure from competitors abroad, traditional manufacturer brands going direct, and new business models from digitally native startups.

Increasing Customer Engagement through Data and Technology

Courtney Graybill, Vice President, Customer Experience & Product Management, David's Bridal

Increasing Customer Engagement through Data and Technology

​Courtney Graybill devises customer experience roadmaps and executes on those strategies to drive shopper engagements for David’s Bridal.

A New Solution to the E-commerce Industry's Conversion Woes

Brett Thoreson, CEO & Co-Founder, CartStack

E-commerce is a growing industry, with more customers and retailers entering the market - driving advertising and bid prices up.

Designing for the Invisible Interface

Mohan Krishnaraj, Global Head of User Experience at HARMAN, a Samsung company

Designing for the Invisible Interface

The future of designing for Zero UI requires a more comprehensive look at, well, the human experience.

Death of Physical Retail? Not Quite

Jonathan Low, Ex-Co-Founder & Chief Technology Officer, honestbee

Death of Physical Retail? Not Quite

E-commerce has been cited as the “most dynamic sector” of Southeast Asia’s online economy.

Retail Liability In 140 Characters Or Less: Foreseeability In The Social Media Age

Nicholas P. Resetar, Associate Attorney, Roetzel & Andress

Retail Liability In 140 Characters Or Less: Foreseeability In The Social Media Age

By now, it is safe to say that Twitter, Facebook, Pinterest and MySpace are not merely fads that temporarily captured the attention span of the entire globe.

Top Retail Trends to Watch in 2016

Justin Honaman, VP & GM, PRGX

Top Retail Trends to Watch in 2016

Amazon did not take over the entire Retail world. Apple Pay did not eliminate the cash equation in retail stores. Drones are not yet delivering product to our homes.

Autonomy with Constraints Empowers Teams to Deliver Results

David Jensen, Director of Ecommerce Engineering, Photobox

Autonomy with Constraints Empowers Teams to Deliver Results

Technology has grown from an ignored support function to a position of leadership, setting an example for the rest of the business.

Mobisoft: Streamlining B2B E-Commerce at Fingertips

Matan Holander, VP Business Development

Mobisoft: Streamlining B2B E-Commerce at Fingertips

Business-to-business (B2B) e-commerce has evolved at multiple levels. Evidently, understanding the unique purchasing preferences of the modern day buyers have become increasingly critical to the long-term growth of B2B merchants.

Top 6 Retail Analytics Trends of 2017

Jeff Huckaby, Segment Director, Retail and Consumer Goods, Tableau Software [NASDAQ: DATA]

Top 6 Retail Analytics Trends of 2017

Business intelligence norms are evolving across the retail industry, and leading retailers are prioritizing analytics initiatives as a result.

The Benefits of Tinkering over Reinvention

Andy Mulcahy, Strategy and Insight Director, IMRG

We have all had occasions where we’ve felt that a lack of cutting-edge technology is holding us back. ‘If only this system could talk to this one’; ‘if we put an AI solution in there, it would improve our efficiency exponentially’ etc.

Be Ready or be Gone - Insights for the Fast approaching Future of Retail

Brett Beveridge, Founder & President, The Retail Outsource Companies

Be Ready or be Gone - Insights for the Fast approaching Future of Retail

To say the landscape of retail is changing, is an almost absurd understatement.

The Big Mistake Department Stores Make with Their Online Services

Brad Bernstein, SVP of North American Sales, Nanorep

The Big Mistake Department Stores Make with Their Online Services

​No question, the growth of e-commerce has completely changed the game for retail customer service.

Marketing Disruption: Role of the CIO

Shirish Lal, COO & CTO, Harte Hanks [NYSE:HHS]

Marketing Disruption: Role of the CIO

The last five years has seen a dramatic change in CMO’s engagement in technology decisions. From Gartner declaring the CMO will make more IT purchasing decisions.

Latest E-commerce Trends Shaping Up

Advait Kulkarni, IT Director, Cetera Financial Group

Latest E-commerce Trends Shaping Up

By 2020, it is estimated that the value of e-commerce sales will have topped $4 Trillion.

Managing Internet of Things Risk in the Retail Sector

Christian Beckner, Senior Director, Retail Technology, National Retail Federation

Managing Internet of Things Risk in the Retail Sector

Risk management practices will allow companies to remain nimble in adopting new IoT technologies that could transform their operations and impact their business performance positively.