Retail CIO Outlook Weekly Brief
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Jeanine Banks, EVP, Global Products & Solutions, Axway
KS Kumar, CCO, Sutherland
Robin Copland, VP-Retail, Americas, ThoughtWorks
Expectations of digitally enabled consumers will continue to accelerate at a pace that few retailers are prepared to address.
Gene Ku, Chairman, Mobovida, LLC
Consumer tastes are as fickle as ever and styles change with seemingly every Instagram personality or YouTube celebrity touting new wares from different brands.
Michael Rodgers, Chief Strategy & Information Officer, Pilot Flying J
It is about converting the potential customers into loyal customers, by ensuring we provide best utility and benefits for customers.
Marc Kermisch, VP & CIO, Red Wing Shoe Co.
A commitment to innovation, quality and customer service has propelled Red Wing Shoes to a company whose leadership has stood the test of time.
Brandon Schulz, Director, Retail Vertical, Luxoft [NYSE:LXFT]
With the growing customer demands, players in the retail industry are leveraging advanced eCommerce platforms to enhance shopping experience.
Phil Stevens, CAO & CIO, Army & Air Force Exchange Service
Retail is the most competitive sector in business today with rapid innovation in the customer journey and the “last mile” of fulfillment.
Britt Dayton, Director, Deloitte
The rise in omni-channel retailing is the industry’s response to consumer expectations for a consistent experience across physical stores and digital shopping platforms.
Ryan King, CIO, Power Solutions International
Manufacturing “business to business” e-commerce websites are for most organizations mediocre or produce very little traffic and revenue. However; you will be surprised.
Matan Holander, VP Business Development
Business-to-business (B2B) e-commerce has evolved at multiple levels. Evidently, understanding the unique purchasing preferences of the modern day buyers have become increasingly critical to the long-term growth of B2B merchants.
Diane Magers, CEO, Customer Experience Professionals Association
Technology can help us achieve better customer experiences but in the end, it is the human experience and needs that we must care for.
Mark Osborn, VP, Strategy and Business Planning, SAP
In discrete manufacturing, a machine vision-enabled process can provide a visual inspection of materials, parts, and labels from a given bill-of-materials (BOM) prior to assembly.
Nick East, VP, and Andrew Hoyt CTO & VP Engineering, NCR Retail
How retailers can better leverage edge solutions to maximize in-store data
Perry Kramer, SVP & Practice Lead, Boston Retail Partners
Retailers that are thriving—and there are lots of them— anticipate and react to consumers’ demand for an enhanced and continuously changing retail experience.
Megan Kohout, Vice President of Ecommerce & Customer Analytics, Kendra scott
One trend in E-Commerce is a proliferation of technology that you can add to your website to enhance site experience. However, this new technology brings challenges as partners often have features that overlap at least partially, so it’s difficult to
Anishiya Taneja, CIO, Serena & Lily
Change is occurring within industries and making odd bedfellows through the Internet of Things (IoT).
Prabash Coswatte, CIO, Vallarta Supermarkets, VSI
Retail Security is being squeezed between two trends—the rising cost of labor and the leveraging of technology.
