retailciooutlook

How Tomorrow's Technologies are Changing...

By Chad Lindbloom, CIO, C.H. Robinson

An Agile, Customer-focused Approach to Logistics

By Ray Lowrey, CTO, MV Transportation

Making E-commerce Magical

By Earl Newsome, CIO, Praxair, Inc.

Securing the Future of Retail Management

By Joe Bobko, Vice President of Transportation, Boxed

Mobile, Cloud and Big Data

By Herman Nell, SVP & CIO, Rent-A-Center

Mobile, Cloud and Big Data

Retail customers are alive and well and becoming more empowered with each passing day.

Gaining 360 Degree View of Consumers

By Sahal Laher, SVP, Chief Digital & Information Officer, Destination XL Group, Inc. [NASDAQ: DXLG]

Gaining 360 Degree View of Consumers

Retailers have to integrate data across the retail enterprise to have a 360 degree view of the customer, but it’s not an easy thing to do.

A Century of Success: Red Wing Shoes Innovates for Continued Growth

By Marc Kermisch, VP & CIO, Red Wing Shoe Co.

A commitment to innovation, quality and customer service has propelled Red Wing Shoes to a company whose leadership has stood the test of time.

Be Technically and Tactically Proficient: Embrace the 'And'

By Steve Weiskircher, CIO, ThinkGeek Inc

Be Technically and Tactically Proficient: Embrace the 'And'

Omni-channel integration. Big Data. Mobile. Cloud. It seems every day there is a new technology being hyped and the pace continues to accelerate.

Digitizing the Retail Customer Experience and What it Means for Multichannel Retailers Today

By Bob Hetu, Research Director, Gartner [NYSE:IT]

Digitizing the Retail Customer Experience and What it Means for Multichannel Retailers Today

The powerful combination of digital and physical is where a multichannel retailer can exert itself.

From Brick & Mortar to e-Retail-Consumer Push for On-Demand Delivery

By Khaled Naim, Co-Founder & CEO, Onfleet

From Brick & Mortar to e-Retail-Consumer Push for On-Demand Delivery

The deluge has begun—brands that have built a reputation as top names in the United States retail industry are experiencing an unprecedented number of store closings this year.

Six Effective Ways to Manage IT Organization

By Aashish Chandra, CTO, Digital Transformation Leader, Tata Consultancy Services [NSE-TCS.NS]

Six Effective Ways to Manage IT Organization

In today’s disruptive digital economy, the pace of change is at its peak and it has only just taken off.

Retailers Expand Use of Technology Solutions

By Randy Gross, CIO, CompTIA

Retailers Expand Use of Technology Solutions

The retail sector has experienced many changes throughout its history. Over the past 10-15 years the impact of disruptive technologies has been especially pronounced.

How Technology Is Revolutionizing the Integration of Unstructured Data

By Onyeka Nchege, CIO, Interstate Batteries

How Technology Is Revolutionizing the Integration of Unstructured Data

E-commerce has made it possible for us to deliver an exceptional and consistent customer experience, executed flawlessly via web, mobile, and store.

Retail Digital Convergence

By Ruben Martin, CEO & Co-founder, Quivers

Retail Digital Convergence

The main goal is helping consumers find exactly what they need and ensure they receive the information to make a purchasing decision while having a great experience.

Commerce to Be a Game Changer for Shoppers

By Don Scheibenreif, VP-Distinguished Analyst, Gartner

Commerce leaders have made online transactions efficient and customer friendly.

Why Every Retailer Must Become a Technology Company by 2020

By Corey Tollefson, SVP & GM, Infor

Why Every Retailer Must Become a Technology Company by 2020

In today’s competitive marketplace, retailers have faced enormous challenges adapting to sky-high customer expectations and the pressures of digital on brick-and-mortar stores.

Getting Gender Balance In Leadership

By Melissa Greenwell, EVP & COO, The Finish Line, Inc

Getting Gender Balance In Leadership

According to a National Science Foundation 2016 report, in 2013 women were fifty percent of the college-educated workforce.

Reverse Logistics - No Longer the Cost of Doing Business

By Steven Fulghum, Director, Device Logistics and Procurement, U.S. Cellular

Reverse Logistics - No Longer the Cost of Doing Business

It is no surprise that returns of consumer goods is a topic most companies wish to avoid.

Raising the Benchmark of a Good Customer Experience

By Djamel Toubrinet, Marketing Director, Americas–Retail, Cegid Group

Raising the Benchmark of a Good Customer Experience

Thriving retail brands nurture deeper connections with shoppers by building communities.

Technology Pushing Cost Savings in Logistics

By E.R. Williams, Co-Founder and Technology Lead, Zipline Logistics

Technology Pushing Cost Savings in Logistics

Today’s technology can’t tell you the best strategic decisions to make, but it can uncover the correlations and information you need in order to make those decisions yourself.

New Editions