retailciooutlook

Addressing Retail's Unfulfilled Promise

Lauren Mead, VP-Marketing, TrimeTrade Systems

Harnessing the Power of Personalization

Jean-Francois Bessiron, VP Goods International, Groupon

Bringing Real Intelligence into the Learning & Play Experience

Ramy Nassar, Director, Mattel Retail WONDER Innovation Lab

AI in the Field of eCommerce

Anna Cole, Director of ECommerce Operations, Carhartt

The 360-Degree View Must Be Definitive

Lauren Freedman, SVP Digital Strategy/Chief Merchant, Astound Commerce

The 360-Degree View Must Be Definitive

The competitive landscape is challenging and knowing one’s customer may be more important than ever before.

Unifying Understanding of Consumer Identity

Matt Mobley, EVP, CTO, Merkle

Unifying Understanding of Consumer Identity

Consumer identity and experience should cross all organizational boundaries: brand, Line of Business, or channel and media teams.

Faster Decision Making: A Business Advantage for Retailers

Kyle Wierenga, Director of Analytics and Measurement, Aimia Inc. [TO-AIM]

Retailers have multiple channels today on different systems with different levels of complexity that when combined can give retailers actionable insights.

Building Technology Powered Lifestyle Brands: Changing Role of a CIO in Retail

Anishiya Taneja, CIO, Serena & Lily

Building Technology Powered Lifestyle Brands: Changing Role of a CIO in Retail

Change is occurring within industries and making odd bedfellows through the Internet of Things (IoT).

The Digital Journey

Dan Adam, CIO, Extreme Networks [NasdaqGS-EXTR] And Todd Nicholson, VP-Vertical Market Business Units, Extreme Networks [NasdaqGS-EXTR]

The Digital Journey

With increased competitive pressures on traditional brick and mortar retailers due to the rapidly growing online ecommerce channels.

The New Breed Customer-centric CIO

Sheldon Monteiro, SVP and CTO, Sapient [NASDAQ: SAPE]

The New Breed Customer-centric CIO

IT alone has the perspective and reach to bring its knowledge of enterprise processes and systems to digital business transformation.

Improving Agile Product Owner Effectiveness in Business Services Organizations

John David Woods, CMO, Dotcom Distribution

Improving Agile Product Owner Effectiveness in Business Services Organizations

You are part of a service organization, and we know how to get things done quickly and efficiently.

AI and it's Place in E-Commerce

Anna Cole, Director of E-Commerce Operations, User Experience and Merchandising, Carhartt

AI and it's Place in E-Commerce

It was hard to believe that a machine could out-think a genius like Kasparov.

Mobisoft: Streamlining B2B E-Commerce at Fingertips

Matan Holander, VP Business Development

Mobisoft: Streamlining B2B E-Commerce at Fingertips

Business-to-business (B2B) e-commerce has evolved at multiple levels. Evidently, understanding the unique purchasing preferences of the modern day buyers have become increasingly critical to the long-term growth of B2B merchants.

Architect Your Business to Engage, Interact and Serve 'Things' as a New Customer Segment

Don Scheibenreif, VP-Distinguished Analyst, Gartner

Architect Your Business to Engage, Interact and Serve 'Things' as a New Customer Segment

Internet-connected things will become your customers in the future. We believe embracing this future early will be a prime source of competitive advantage in the world of digital business.

E- commerce

Megan Kohout, Vice President of Ecommerce & Customer Analytics, Kendra scott

One trend in E-Commerce is a proliferation of technology that you can add to your website to enhance site experience. However, this new technology brings challenges as partners often have features that overlap at least partially, so it’s difficult to

Ways to Take Friction Out of Cross-border Transfers

David Thompson, EVP, Global Operations and Technology, CTO & CIO, Western Union

Ways to Take Friction Out of Cross-border Transfers

There are a few core trends that I see resonating across the industry; all have to do with providing ease and convenience for the customer and the capability to move money in minutes.

Driving Consumer Experience through Intuitive Technology

Charlie Cole, Chief Digital Officer, VP, TUMI

Driving Consumer Experience through Intuitive Technology

It’s easy to overcomplicate. Ultimately retail is divided by two lowest common denominators of data–at the product level and at the customer level.

Be Technically and Tactically Proficient: Embrace the 'And'

Steve Weiskircher, CIO, ThinkGeek Inc

Be Technically and Tactically Proficient: Embrace the 'And'

Omni-channel integration. Big Data. Mobile. Cloud. It seems every day there is a new technology being hyped and the pace continues to accelerate.

Turning Consumer Generated Content into Valuable Brand Asset

Luis Sanz, Founder, Olapic

Turning Consumer Generated Content into Valuable Brand Asset

There is no question that data is a critical part of retail success. Each part of the customer journey needs to be tracked and measured.

George P Johnson: Creating Undying Consumer Experience

Scott Kellner, VP, Marketing, George P. Johnson Experience Marketing

George P Johnson: Creating Undying Consumer Experience

When I came to marketing automation world, few companies provided marketing automation software platform.