retailciooutlook

Making Sense of the MarTech Mess

Brittany Feinson, VP, Communications, Marriott International [NASDAQ:MAR]

The Changing Face of Retail Industry

Graeme McVie, VP & GM, Business Development, Precima

The Post- Office Generation

Ryan Byrd, CIO & VP Engineering, Entrata

Creating a Sustainable Innovation Program

Armin Roeseler, CIO, Swanson Health Products

Retailers Expand Use of Technology Solutions

Randy Gross, CIO, CompTIA

Retailers Expand Use of Technology Solutions

The retail sector has experienced many changes throughout its history. Over the past 10-15 years the impact of disruptive technologies has been especially pronounced.

Faster Decision Making: A Business Advantage for Retailers

Kyle Wierenga, Director of Analytics and Measurement, Aimia Inc. [TO-AIM]

Faster Decision Making: A Business Advantage for Retailers

Retailers have multiple channels today on different systems with different levels of complexity that when combined can give retailers actionable insights.

Three Industries Artificial Intelligence Will Transform Over the Next Decade

Eric Redmond, Global Director, Technology Innovation, Nike

AI can better support troops by improving training systems and creating novel curricula for war games.

The Future of Marketing: Creating 3-Dimensional Customer Profiles in an IoT Frenzied World

Jeanine Banks, EVP, Global Products & Solutions, Axway

The Future of Marketing: Creating 3-Dimensional Customer Profiles in an IoT Frenzied World

Customers are digitally tethered to mobile applications, social media platforms and websites, resulting in massive volumes of data.

The Evolving Role of IT in Retail

Paul Scorza, CIO & EVP, Ahold USA

The Evolving Role of IT in Retail

The explosion of mobile technology and the need for immediate responses to customer demands has increased the reliance on technology.

Rebuilding the Ecommerce Value Chain

Jackson Fernandez, Head of Ecommerce, PUMA Group [ETR: PUM]

Rebuilding the Ecommerce Value Chain

The world around us is rapidly evolving. Fuelled by the ubiquity of digital devices and high speed internet, the technologies and modalities of doing business are getting obsolete by the

Offsetting the Amazon Effect with SaaS Technology

Jett McCandless, CEO and Founder, project44

Offsetting the Amazon Effect with SaaS Technology

The retail industry is steadily shifting from brick and mortar to eCommerce, and customers ordering their goods online expect fast deliveries with updates every step of the way.

Increasing Customer Engagement through Data and Technology

Courtney Graybill, Vice President, Customer Experience & Product Management, David's Bridal

Increasing Customer Engagement through Data and Technology

​Courtney Graybill devises customer experience roadmaps and executes on those strategies to drive shopper engagements for David’s Bridal.

Mobisoft: Streamlining B2B E-Commerce at Fingertips

Matan Holander, VP Business Development

Mobisoft: Streamlining B2B E-Commerce at Fingertips

Business-to-business (B2B) e-commerce has evolved at multiple levels. Evidently, understanding the unique purchasing preferences of the modern day buyers have become increasingly critical to the long-term growth of B2B merchants.

Money Ball Retailing

Peter Charness, SVP America's and Global CMO, TXT e-solutions [MI-TXT]

Money Ball Retailing

Great Assortments have to please at least 2 distinct groups. In first place, of course, are the customers who want exactly what they want, when and where they want it.

Maximize the Power of Data in Retail

Steve Rempel, CIO, Rite Aid [NYSE:RAD]

Many will tell you that today’s consumer is more powerful than ever, thanks to the personal mobile computers we have in our pockets, our homes, and even our cars.

How to Build an Agile Supply Chain Ready for What's Next in Retail

Susanna Zhu, Vice President, Head of U.S. Supply Chain Operations, The Hershey Company

How to Build an Agile Supply Chain Ready for What's Next in Retail

Today, the shopper has many choices: home delivery, order online pick up in-store, a visit to the local market, subscription services and more.

Delivering an Elevated Customer Experience Requires an Agile Retail Technology Platform

Perry Kramer, SVP & Practice Lead, Boston Retail Partners

Delivering an Elevated Customer Experience Requires an Agile Retail Technology Platform

Retailers that are thriving—and there are lots of them— anticipate and react to consumers’ demand for an enhanced and continuously changing retail experience.

The Four Current Traits and the Future of Retail

Dr. Mark Chrystal, Chief Analytics Officer at rue21 & Co-Founder, MachineCore, Inc.

The Four Current Traits and the Future of Retail

AI is going to grow up rapidly; Moore’s law may apply for a while, but its development will almost certainly outpace anything we have seen before.

The Connected Employee: What Every Business Leader Needs to Know

Andrew Morawski, President & Country Chairman, Vodafone Americas

The Connected Employee: What Every Business Leader Needs to Know

All over the world, today’s enterprises are operating in an increasingly complex business landscape.

The Phygital Frontier

Lockie Andrews, CIO/CDO, UNTUCKit

The Phygital Frontier

The retail industry has been slow to unite physical and digital (“phygital”) channels. COVID-19 accelerated digital and eCommerce adoption by at least ten years, causing supply chain, delivery, and operational issues at most retailers.