Retail CIO Outlook Weekly Brief
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Angela Hsu, SVP of Marketing and eCommerce, Lamps Plus
Joseph Santamaria, CIO, PSEG [NYSE: PEG]
Customers expect interactive technology to provide faster, more accurate customer information and, where possible, specific and contextual information.
Richard Flint, COO & Executive Board, HEMA
In the highly-competitive market that we have today, the only key to sustenance is unceasing evolution.
Martin Granström, Sr Director, Head of Design, Sam's Club
"Design thinking” has recently entered our collective buzzword vocabulary, but it is much more than just office jargon. With the right understanding and application, design thinking can
Julia Ricci, VP, Information Technology - Retail Shared Services & Solutions, Total Wine & More
Simple integration, continuous learning, low cost and accuracy of face detection and analysis would potentially make face recognition a commodity service for retail software applications.
Anna Cole, Director of ECommerce Operations, Carhartt
It’s 1997 and the super computer Deep Blue is going up against the reigning World Chess champion, Garry Kasparov for the second time.
Jennifer Rademacher, CIO, Fathead
Being a technology leader at one of the nation’s leading brands has definitely allowed me to see just how important IT is in the current ecommerce space.
James Keller, Executive Partner, Bulger Partners
It is shaping up to be another great year for Amazon and one that represents some big milestones for the company.
Yvonne Lim, Senior Director, Razer Inc.
It is hard to have a conversation about technology nowadays without talking about blockchain or some sort of distributed ledger technology (DLT).
Matan Holander, VP Business Development
Business-to-business (B2B) e-commerce has evolved at multiple levels. Evidently, understanding the unique purchasing preferences of the modern day buyers have become increasingly critical to the long-term growth of B2B merchants.
Shahid Nizami, APAC Managing Director, HubSpot [NYSE: HUBS]
That's why companies need to prioritize their customers and do more than just grow — they need to grow better.
Matt Meier, VP & CIO, Whirlpool Corporation
The dawn of Cloud Computing, Big Data, Machine Learning, Mobile, IoT and myriad other over-used buzzwords have forever changed the opportunity.
Antonio Sciuto, EVP & Chief Marketing Officer North America, Nestlé
Business today is a heaving landscape across which we have never traveled.
Bernard Luthi, President, Monoprice
In this day and age it is very critical to understand your customer and their journey with your organization.
Jess O’Reilly, Regional Vice President, Marketing Cloud, Asia, Salesforce
To successfully deliver the experience customers want, brands must start by addressing concerns and fears of consumers in exchange for customer trust and their willingness to provide data.
John De Angelis, CIO, The Star Entertainment Group [ASX: SGR]
The most significant change over the past 5 years has been the role of technology in guest experience, enhancing our ability to deliver personalised and thrilling moments at scale.
Emily Culp, CMO, Keds USA
It’s imperative that consumer data and insights are used to inform everything that a brand does to create better consumer experiences.
